troubleshoot

Diagnostics & safety checks

Bring us a mystery noise, a soft brake or an e-bike that won't power up. Our mechanics find the fault, explain it in plain English and quote before any work starts.

paymentsFrom £15build7 serviceselectric_bikeBikes & e-bikesplaceDalston E8
Diagnostics & Safety Checks at Shine Cycles

Diagnostics & Safety Checks

A proper diagnosis saves money. Rather than guessing at parts, we inspect your bike or e-bike, pinpoint the real cause and give you honest options. Diagnostic fees are redeemable against the repair when you go ahead the same visit.

  • check_circleClear explanation of the fault, no jargon
  • check_circleE-bike mechanical & electrical assessment
  • check_circlePre-purchase inspections for second-hand bikes
  • check_circleDiagnostic fee redeemable against the repair

Services & prices

troubleshootGeneral Diagnostics

Bike Fault Diagnosis

A mechanic investigates a specific noise, vibration, shifting issue, braking problem or handling concern and explains the recommended repair.

£15From

Essential Safety Check

A focused road-safety inspection covering brakes, tyres, wheels, steering, drivetrain, frame condition and critical fasteners.

£25From

Pre-Purchase Bike Inspection

Inspection of a used bicycle before purchase, including visible frame condition, wheel alignment, drivetrain wear, brakes, bearings and an estimated repair list.

£35From

Post-Accident Safety Inspection

Detailed visual and functional check after a crash or collision, focusing on frame, fork, wheels, controls, braking and alignment.

£40From
troubleshootE-Bike Diagnostics

E-Bike Mechanical Diagnosis

Inspection of mechanical problems on an electric bicycle, including brakes, gears, wheels, drivetrain and motor-wheel access requirements.

£25From

E-Bike Electrical Fault Assessment

Initial assessment of display, wiring, connectors, sensors, controller symptoms and power-delivery problems. Specialist parts or proprietary software are quoted separately.

£40From

E-Bike Battery & Charger Safety Check

External condition and connection check for the battery, mount and charger, with basic voltage or charging-behaviour assessment where safely possible.

£30From
infoEvery price is a "from" guide price, confirmed on inspection before any work begins.

Frequently asked questions

helpCan you diagnose e-bike electrical faults?

Yes. We assess motors, batteries, controllers, sensors and wiring. Some sealed motor or battery faults need a model-specific or manufacturer assessment, which we'll advise on after the initial check.

helpIs the diagnostic fee wasted if I go ahead?

No — if you approve the repair on the same visit, the diagnostic fee comes off the labour. It only covers our time when you decide not to proceed.

helpShould I book a pre-purchase inspection before buying used?

Absolutely. We'll check frame, drivetrain, brakes, wheels and (for e-bikes) the battery and motor, so you know exactly what you're buying before you hand over cash.

More at Shine Cycles

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Pop in or book ahead

We're on Kingsland Road in Dalston, open seven days a week. Walk in any time, or reserve a slot online.

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